Return

You have the right to cancel your order up to 14 days after receipt without giving a reason. After cancellation, you have another 14 days to return your product. You will then be credited with the full order amount, including shipping costs. Only the return costs from your home to the online store are at your own expense. These costs are approximately €7.25 per package; consult your carrier's website for the exact rates.

If you exercise your right of withdrawal, the product will be returned to the company with all accessories supplied and – if reasonably possible – in its original condition and packaging. If the product is damaged or the packaging is damaged beyond what is necessary to sell the product, we may charge you for the reduction in value of the product. Therefore, please handle the product with care and ensure it is properly packaged when returning it.

To exercise this right, please contact us at [email protected]. We will then refund the order amount due within 14 days of registering your return, provided the product has already been returned in good order.

We recommend that you first report any complaints to us by emailing us using the contact form. If this does not lead to a solution, you can submit your dispute for mediation through WebwinkelKeur at https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil.

Form for Returns

(only fill out this form and return it if you want to cancel the contract)